=== Chatbot for Lead Generation and Data Collection – Collect.chat ===
Contributors: collectchat 
Tags: chatbot, bot, chat bot, lead generation, chat widget
Requires at least: 4.5.0
Tested up to: 5.6
Stable tag: 2.2.5
License: GPLv3
License URI: https://www.gnu.org/licenses/gpl-3.0.html

Chatbots are the easiest way to collect leads & data from visitors. Create a free chatbot without coding using Collect.chat. Never miss an opportunity by engaging every site visitor.

== Description ==

Connect with your website visitors for free using a chatbot widget. This chatbot WordPress plugin from Collect.chat is the easiest way to add a chat widget to your site. Watch your conversions skyrocket with customer communication in real-time and zero effort on your side.

**TOP 10 BENEFITS:**

1. Chat with visitors 24/7, even while you sleep
2. Convert them into paying customers
3. Generate & qualify your leads on autopilot
4. Engage your visitors and collect critical feedback
5. Grown your email list and subscriber base
6. Guide and educate your customers with interactive FAQ
7. Allow contacts to set appointments
8. Notify the sales team about hot leads
9. Interact with each and every website visitor
10. Automate your customer support 100%

[youtube https://www.youtube.com/watch?v=XuU0kC5Tnuo]

Actively being used on **15,000+ websites** including Airbnb, Techstars, Saudi and UK governments, Bank of Bhutan.

Our bot widgets are being used on all web platforms like WordPress including Wix, Squarespace, Shopify, Woocomerce. It’s also compatible with page builders like Elementor, Divi, Beaver, WP Bakery, Gutenberg Blocks, Visual Composer, Themify etc. It’s useful as a contact bot, a feedback bot, a survey bot, an FAQ bot and more. You are in total control of the conversational bot.

**USE-CASES OF CHATBOT**

* **Lead Generation via chat inside websites.** There is no better way to interact with visitors and grab their contact information, than an interactive chatbot. The human-friendly bot is capable of changing the conversation flow depending on user interaction. It gets you the data to drive email campaigns and marketing programs.
* **Appointment booking using the chatbot.** Don’t go back and forth emails between a customer to find the right time to book a call. Do it on the spot. Our appointment booking shows the times that you are available in their timezone. All they have to do is pick a time and you will get the event saved on Google Calendar.
* **Automating data collection with chatbot integrations.** With too many information coming in, it’s vital to organise and work on each inquiry, one at a time. This where the integrations play a part. On top of getting email notifications, you can send the data to Google Sheets, or a CRM of your choice like Hubspot or even create a support ticket in, let’s say FreshDesk.
* **Substitute a dedicated livechat team and save money.** Having a livechat team available 24x7 would be awesome. But many small businesses can’t do that. This is why we recommend using a chatbot on the website. The first touch point is from the chatbot and then based on the lead qualification system, you can decide whether or not guide the user to a live chat system or not. This approach has saved a lot of time and $$$ for our end customers.
* **Survey and Feedback collection.** There is no nice way to do a survey or ask for feedback. It’s one of the hardest tasks to get people to fill them in. However, our customers have had more success with our interactive chatbots. The completion rate on our chatbot tool is higher than most of our competitors.


We provide full customer support to help you achieve your goals. Here’s what our customer’s had to say:

### Real Testimonials

> “Collect.chat has been super useful for us and we have certainly seen a growth in our subscriptions per month. With the contribution of this widget, we have even seen an average 30% increase in the total monthly subscriptions.”
★★★★★
— Evi Katsoulieri, GrowthRocks

> “The templates are amazing. Very easy to setup and very powerful. Its a great services that its the equivalent of having a 24/7 employee that does a great onboarding experience for your prospects.”
★★★★★
— Victor Bustillos, Webjoy

> “My workflow is simplified by replacing Drift, Intercom, Typeform into one tool — Collect.chat!”
★★★★★
— Saran Kumar, Yatramantra

**INDUSTRY-WISE USES OF CHATBOT**

As long as you have a website and rely upon it get traffic and business, then you could benefit from a chatbot. Our bots are highly customizable. You design the conversation and you are in total control. If you are in B2B or B2C, you will have a need to tap into website traffic. Following are the major industries where we have created chatbot templates for our users:

* Chatbots for Freelancers
* Chatbots for Restaurants
* Chatbots for GYM
* Chatbots for Real Estate
* Chatbots for Mortgage
* Chatbots for School
* Chatbots for Insurance
* Chatbots for Ecommerce
* Chatbots for Abroad Studies
* Chatbots for Travel
* Chatbots for Tourism
* Chatbots for Art Gallery
* Chatbots for Exhibition and Museum
* Chatbots for Recording Studio
* Chatbots for Delivery Service
* Chatbots for Small Businesses
* Chatbots for Agencies
* Chatbots for Influencers
* Chatbots for Consultants
* Chatbots for Personal Trainers
* Chatbots for Personal Coaches
* Chatbots for MLM sales
* Chatbots for Brick-and-mortar shops
* Chatbots for Drone Marketing
* Chatbots for Digital Agencies
* Chatbots for Digital Marketers
* Chatbots for Service Company
* Chatbots for Co-working
* Chatbots for Designers
* Chatbots for Entrepreneurs
* Chatbots for Education
* Chatbots for Online Courses
* Chatbots for Legal Services
* Chatbots for FAQ website
* Chatbots for Hiring and Recruitment Services
* Chatbots for Interview
* Chatbots for NGO and Non-profits
* Chatbots for Wedding Planner
* Chatbots for Event Organising
* Chatbots for Hospitals
* Chatbots for Clinics
* Chatbots for Doctors
* Chatbots for Spare Parts
* Chatbots for Automobile
* Chatbots for Bakery
* Chatbots for Pastry
* Chatbots for Packaging Service
* Chatbots for Logistics
* Chatbots for Career Guidance
* Chatbots for Yoga Class
* Chatbots for Mobile app
* Chatbots for SEO Service
* Chatbots for Videographers
* Chatbots for Photographers
* Chatbots for Nurseries and Garden
* Chatbots for Hair Salon


<br/>

**ALL OUR FEATURES IN NUTSHELL:**

* Drag and drop chatbot builder
* No coding involved
* 50+ chatbot templates to help you jumpstart
* 16 message types to help you make the conversation
* Design the bot to match your website
* Copy-paste to make the bot live (It&#39;s just plug &#39;n play)
* Add Youtube videos or images to the chat
* Get instant email notifications
* Collect data in Google Sheets
* Send data to any tool using Zapier
* Schedule appointments with the customer in chat
* Integrate with Google Calendar
* Send user from chatbot to Whatsapp
* Also, redirect the user to Facebook Messenger
* Add live chat support using tawk.to link
* Use a shortcode to embed chatbot in WP posts or pages
* Share your chatbot using a unique link
* Multiple triggers (time trigger, exit trigger, scroll trigger)
* Show bot based on - country, device, date &amp; time, URL and more
* Block spammy visitors
* SMS verification when collecting phone number
* Send email notifications to multiple members of your team
* Track your bot in Google Analytics and FB analytics
* Get live metrics and insights about customer interactions
* chat is a GDPR compliant chatbot
* One account. Unlimited bots!
* Developer options are available to customise the chatbot further.

**WHY USE COLLECT.CHAT?**
= INCREASE SALES =

Understanding the pain points of your customers is the first step towards building a great rapport with them. Once you have that, making a sale is easier.

= Engage your Customers =
The key to the success of your Website is to keep your visitors engaged. The more time they spent on your website, the more likely they will become paying customers.

= Take UX to the next Level =
Having an awesome User experience helps to establish an early emotional connection with your visitor. Our conversational form adds a certain delight for the visitor that achieves reliability.

= Boost Conversions =
When you get the contact information of every single visitor on your website, you have an opportunity to convert each and every one of them.

= Don't let your business sleep =
The fully automated chat bot will collect leads even when all of your sales reps are asleep or on vacation. Don't let your business sleep ever.


= Insure your Paid Traffic =
Capturing email addresses is essential when you pay for the traffic to your website. Collect.chat acts as the insurance policy for your paid traffic.

= Powerful Data Metrics =
Collect.chat visually displays your data. Through our in-depth analysis, you will understand the requirements of your customers and thus improve your service.

= Copy-Paste to Install =
To install Collect.chat’s wp chatbot on your website, all you have to do is copy and paste the snippet code. It is a one-time process.


= Make a Chatbot in Minutes =

Nobody has ever made chatbot making as easy as Collect.chat. Using our simple drag-and-drop approach you can design and script a chatbot in minutes.
 
[youtube https://www.youtube.com/watch?v=hUCeDRk5LhI]

You can translate the chatbot into any language (over 180 of them). So you can make:

* English chatbot
* Spanish chatbot
* Portuguese chatbot
* Arabic chatbot
* Chinese chatbot
* Danish chatbot
* Dutch chatbot
* French chatbot
* German chatbot
* Hebrew chatbot
* Hindi chatbot
* Italian chatbot
* Japanese chatbot
* Korean chatbot
* Persian chatbot
* Polish chatbot
* Romanian chatbot
* Russian chatbot
* Swedish chatbot
* RTL languages are supported!

**WHY COLLECT.CHAT IS BETTER THAN OTHER PLUGINS?**

There are plenty of chatbot solutions in the WordPress plugins marketplace like ArtiBot, WP Chatbot, Botsify, Cliengo, Tidio, Clientify, Acobot, Instabot, Chatbot Botnation, Chatfuel, Bot Libre and GoBot and more. Many of them do not have the advanced features like Zapier integration, Appointment booking, Google sheet integrations, etc. We rank #1 when it comes to the ease of making a chatbot. You have ready-made templates and also customer support is at our heart. Our success lies in your success. That’s what we believe in. We offer the user experience to your customers through our chatbot.

**WHICH INTEGRATIONS ARE SUPPORTED IN COLLECT.CHAT?**

You can send the data to any third-party app of your choice. We support webhooks and Zapier connections, so we are a 100% integration-friendly product. Once a connection is made, the bot will push the data to the app without any delay. Our native integrations include:

* Zapier integration
* Google Sheets - to get all your data in one place
* Google Calendar - for managing your appointments
* MailChimp - to grow your email list
* Webhooks - to send data your server or custom app

With the power of Zapier (or even Integromat), you can also integrate with the following tools:

* Get SMS notifications for chatbot response through Zapier
* Husbpot - for building customer relationships
* Salesforce - enterprise grade customer management
* Constant Contact - for email marketing
* AWeber - email marketing for small businesses
* ActiveCampaign - for Marketing automation
* AgileCRM - CRM for small businesses
* Autopilot - for visual marketing automation
* Capsule - for improving customer relations
* Freshsales - for full-fledged sales operation
* ConvertKit - for growing blog through email automation
* Copper - for G-suite users to track customer cycle
* Customerly - for active customer support management
* Drift - for email marketing and live chat
* Drip - for drip email campaigns
* Groundhogg - for wordpress marketing automation
* Infusionsoft - a sales platform for small businesses
* Intercom - for livechat and customer support
* Kartra - for launching your online business
* MailerLite - for email campaign and automation
* Mailjet - for email deliver service
* Maropost - for customer engagement
* Mautic - for free open source marketing
* NationBuilder - for political campaigns
* Ontraport - for optimizing customer support
* Platform.ly - for scaling and automating online business
* Salesflare - for small businesses selling B2B
* SendinBlue - for an all-in-one digital marketing experience
* Shopify - for ecommerce store setup and sales
* Sendlane - for ecommerce marketing automation
* Tubular - to get video analytics and monetize your business
* UserEngage - for advanced sales and marketing automation
* Zoho - for boosting your online productivity
* Zero BS WordPress CRM - for the ultimate entrepreneur CRM
* WP ERP – for a complete WordPress business management
* UpiCRM – for leads management and a contacts database
* Help Scout - for help desk and ticket handling
* Zendesk - for customer support and ticketing

The chatbot tool can also be useful with products and people in the following area:

Email, Newsletters, Contacts, Call Tracking, Calendar,Bookmarks, Accounting, Ads and Analytics, Amazon Web Services (AWS), Analytics, App Builder, Appointment setting, Customer Appreciation, Customer Relationship Management (CRM), Customer Support, Dashboards, Databases, Developer Tools, Devices, Documents, Drip Emails, Ecommerce, Education, Team Collaboration, Time Tracking, To-do Lists, Transactional Email, Real Estate, Reports, Reminders, Scheduling, Server Monitoring, Signatures, Notifications, Payment Processing, Phone &amp; SMS, Printing, Product Management, Event Management, FAQ, Facebook, Fax, Files, Fitness &amp; Entertainment, Forms, Fundraising, Gaming, Google, Human Resources (HR), Management Tools, Marketing Automation, Microsoft, Net Promoter Score, News, Notes, Project Management, Proposals &amp; Invoices, Social Media, Social Media Management, Spreadsheets, Surveys, Team Chat, Video Calls, Video, Audio, &amp; Images, Webinar

**DEMO**

You can see a demo chatbot on our website here - [Collect.chat](https://collect.chat/). Just click on the Try Demo chat button.

**SUPPORT**

 If you have any questions about making the chatbot, please send an email to care@collect.chat. We have extensively documented the steps in our helpcentre - help.collect.chat

**REGULAR UPDATES**

We update our product regularly. For latest updates from Collect.chat, please visit - [https://updates.collect.chat/](https://updates.collect.chat/)

== Installation ==

1. Add this plugin using your Wordpress admin.
2. Get new account from <a target="_blank" href="https://collect.chat/">Collect.chat</a>. 
3. Design your Chatbot using our Drag & Drop Dashboard.
3. Copy the snippet code to Collect.chat settings in WordPress admin dashboard.

Need help? <a target="_blank" href="https://help.collect.chat/article/show/56885-add-to-wordpress">Read Install Instructions</a> or <a target="_blank" href="https://www.youtube.com/watch?v=hUCeDRk5LhI">Watch a short tutorial</a>

== Frequently Asked Questions ==

= Can I use Collect.chat for free? =
Yes, anybody can make a chatbot and get started right away. We have a Free forever plan. No credit card required. Adding a chat interface will boost the engagement on your site. Those who have more visitors or seeking advanced features can always upgrade to a paid plan.


= Are there any hidden fees? = 
Nope. You only have to opt for a paid plan, if you have high traffic or need access to our advanced features.

= What is Collect.chat, in brief? =
Using Collect.chat, you can setup a chatbot on your website; in a matter of minutes; without having to code a single line. Our chatbot will take your visitor experience to the next level and collects data in an interactive way.

= How much coding is involved? =
Zero! All you have to do is simply drag and drop from our collection of tried and tested message types to make the conversation for the chatbot.

= Will the chatbot slow down my site? =
Nope. Collect.chat will handle the heavy work for you. The chatbot runs on worldclass AWS S3 CDN and Microsoft Azure Cloud. You don’t have to worry about a thing.

= Can I rely on the chatbot? =
Reliability is our top priority! Once the chatbot is deployed, it will be available 24x7 to greet your visitors and collect their information. Every response is recorded.

= Is Collect.chat a Messenger Chatbot plugin? =
Our chatbot interacts with customers inside your website, without taking them to the messenger platform. Many users are reluctant to communicate from their Facebook profile because of privacy reasons. We do have the feature to redirect the user to your messenger after the conversation is complete.

= Can I chat with customers in real-time? =
Collect.chat is not a live chat widget. It works automatically on pre-designed conversations that the bot maker has designed. You get instant email messages about the conversation and can get in touch after qualifying them. However, you can add links of Messenger, Tawk.to, Whatsapp to help the user if necessary. It’s time to replace tools like Zopim, Chatra, Livechatinc, Formilla, Jivo chat, Crisp, WP Live chat and see better results with chatbots.

= Why should I use a chatbot and not a contact form? =
Contact forms are static by nature. Adding a form to a chatbot on a site is similar to how you would put a donation box in a sales store and just hopes that people will donate. Unfortunately that doesn’t happen. You need to be proactive and that’s exactly what chatbots can do. They capture the attention of the user in a gentle manner and gets to know them. Then slowly the bot is able to progress the conversation and get all the details you need and still end up delivering a great user experience. Plugins like Contact Form 7, Ninja Forms, WPForms, Fluent forms, Everest Forms can help you set up contact forms. But only Collect.chat can help you make interactive bots for your website.

= Why should I stop using pop-up forms? =
Pop up forms interfere with the browsing experience. That’s what they are designed to do. No matter which plugin you use; OptinMonster, Popup Builder, Poptin, WP Popups, the result is the same. You are delivering a poor customer experience that might annoy the user to the end, that they might not come back or recommend your service to others. This where Collect.chat is different. Our bots do not disturb the user. They only open when the user clicks on the avatar (unless you have set a trigger). 

= Why is embedding a chatbot better than creating a squeeze page? =
Squeeze pages and splash pages have the same issues as a contact form. They are not proactive. Chatbots are interactive and more fun to use. Our bots can be easily embedded on a wordpress post or page. Here are the instructions for embedding the bot.

= How can I get more help with the Collect.chat? =
Please go to help.collect.chat and see if your questions are already answered. We also have a community of chatbot makers that you should check out. If you are still unable to get your answers, please mail to care@collect.chat

== Screenshots ==
1. How Collect.chat widget looks on your website.
3. Collect.chat drag & drop chatbot builder.
2. WordPress settings page.
 
== Changelog ==
= 1.0.0 =
* First version

= 2.0.0 =
* Added different bots on different pages feature
* Hide or show the main bot using a simple switch

= 2.0.5 =
* Added embedding of chatbot in posts and pages.

== Upgrade Notice ==

= 1.0.0 =
1.0.0 is a initial version for collect.chat.

= 2.0.0 =
Added powerful features like different bots on different pages.

= 2.0.5 =
Added embedding of chatbot in posts and pages.

= 2.0.9 =
Support for WordPress 5.2

= 2.1.0 =
Improved embedding of chatbot in posts and pages.

= 2.1.1 =
Support for WordPress 5.3.2

= 2.1.2 =
Tested on WordPress 5.4

= 2.2.0 =
* Better UI
* Accessible from main sidebar in WordPress admin
* Simple one click signup for new users

= 2.2.1 =
* Readme and minor ui updated

= 2.2.3 =
* 'Show on pages' saving bug is fixed 
* Readme updated

= 2.2.4 =
* Support for WordPress 5.5
* Removed unwanted error message when bot is installed only in posts